AIcelerate
VP Customer Success · CCO · CRO

Stop catching churn the month it happens

Health score dashboards show you the symptom. AIcelerate detects the pattern 90 days before renewal and runs the save play across the right stakeholders.

See the math →
1 : $2M ARR1 : $5–8M

CSM ratio

The Current State

10–15%

of ARR walks out annually through churn and contraction

Day −12

when the average health dashboard turns red. But customer decided weeks ago

30–50

accounts per CSM. The quiet ones (the ones leaving) never send warning emails

How it works

See the Next-Best-Action Engine in Action

T

TechFlow Partners

SaaS · $240K ARR · Renewal in 178 days

Risk: 0.34
5 signals caught

Champion login down 40% over 30 days. Three power users dropped seats. Competitor mentioned twice in support tickets. Champion is interviewing. Original EB left 6 weeks ago.

signal: Login drop 40%risk: EB departed

Click any step · Next advances the play

Real-world walkthrough

$240K ARR. 14 months in. Renewal in 6 months. Health dashboard showed green.

The signals

Champion login down 40% over 30 days. Three power users dropped seats. Competitor in support tickets. Champion is interviewing. Original EB left 6 weeks ago, no handoff.

Day -178

Risk score moved from 0.71 to 0.34. Flagged immediately. None of these signals appear on a standard health dashboard.

The play

New EB identified: VP Operations who inherited the budget. Intro drafted with 12-month ROI summary. Adoption campaign launched to three remaining power users.

Day 21

Meeting booked with new EB. Renewal closed early at 110% expansion. The account that was quietly leaving is now growing.

What changes

Gross Revenue Retention
Before<90%
After95%+
Time from risk detection to action
Before60–90 days (after red)
After<48 hrs
At-risk accounts retained when caught early
Before~20%
After~40%
CSM ratio
Before1 : $2M ARR
After1 : $5–8M

Want results like these?

30 minutes. We map your stack, show you the first 14 days of execution, and you decide.

Sage
Javna
Newo.ai
Scalepath
Assisted Living

Explore more use cases

M

Meridian Capital

Stalled 47 days · $180K ACV

Play Ready
Next best action

Champion promoted to SVP. Intro to new VP Sales drafted in rep's voice — ROI refreshed.

VP Sales hiredChampion promoted

Book a demo